One of the clearest ways President Obama has set himself apart from his predecessor is by demonstrating his willingness to apologize. He has apologized for using inappropriate language, making jokes in poor taste and even acting arrogantly toward Europe in the past few years. What exactly is Obama doing? He is disarming his opponents and paving the path for reconciliation. Next time you are ready to defend your actions and play your part in a knockdown fight, consider apologizing first. Demonstrate empathy, concern, and willingness to change. Ultimately, apologizing is not an admission of defeat but a humane gesture that can keep you out of a fight.
via: HBR
via: HBR
